Express outlet6/20/2023 Please note after one month you’ll need to purchase a subscription to continue using Echelon. This game-changing app allows you to join in with live fitness classes online. With this incredible bike you’ll receive access to the Echelon app for a month. Although the product's original manufacturer warranty will no longer apply, an outlet product will still be sold under our 60-day money back guarantee. They may not be in their original packaging and on occasion we will repackage them ourselves. They may not be in their original manufactured condition, however they will have undergone thorough testing before we choose to re-sell them. What's an outlet product? - outlet products are products which we're offering you at a reduced price as they may be returns from other customers or come from discounted ranges. Complete with one month's access to Echelon for live classes online to help you stay motivated and on track, it couldn't be more convenient to keep fit and to tone and strengthen your body from the comfort of your own home with this comfortable, easy-to-use exercise bike. Shame I really liked those other sweaters.Offering a complete workout, the Fitquest Flex Express bike features multiple resistance levels, a built-in LCD display with speed, distance, scan and calorie functions, plus it comes with upper body resistance bands. I hope the education improves at this location. It’s important in sales and training to educate the employees and make sure they are adding on to the return and getting even more sales. ![]() I was willing to purchase two more sweaters which would of been a profit for the store and I wouldn’t of had to wait to get my money back. I understand that the store didn’t want to lose out on money because it was an online purchase order but that’s not right. You just can not exchange or return from an outlet. You are entitled an exchange and it doesn’t matter what store or even if it was done online. Don’t allow them to return your item and make you pay full price for what should be an exchange. cannot handle returns or exchanges of purchases made in stores.” The policy was still the same and it should of been an exchange. orders cannot be returned or exchanged in stores outside the U.S. ![]() address, may be returned to any Express or Express Men store in the U.S. orders may be returned by mail, or, if shipped to a U.S. We will not accept a return or exchange if requested more than 60 days after the purchase. Policy states “We will accept returns and exchanges for items purchased Online based on the following requirements. ![]() ![]() I called customer service to make sure the policy has not change since I was a sales lead at express. Being a former employee of express, I said “you should of rang up the sweaters, exchanged out my pants, and applied the coupon, you are not doing it right.” They said “no they don’t do it that way their store would lose money.” Now I have to wait 3-5 business days for the return to be back on my card and I left without any sweaters and the store missed out on a profit. Instead of exchanging them out they returned my pants and wanted me to pay full price and use my coupon on the sweaters. I went into this store and found two more very cute sweaters I wanted to exchange them with. After getting them both in the mail, I decided on one and wanted to exchange the other. I was worried about sizing so I purchased two different sizes. I purchased these amazing sequin pants online because they didn’t have them in this store. Normally, when I go into this store everyone is extremely helpful.
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